Funa obuyambi
Sooka Soma Docs oba omukutu guno ogwa Yiga. Abakozesa abayingidde baggulawo Obuwagizi okuva mu menu ya akawunti — agenti wa AI asooka kuddamu era asobola okulinnya okutuuka ku tikiti y’omuntu. Ebipya bya tikiti ebiggule n’ebigonjoddwa birabika mu kagombe k’omutwe, so si mu kukyusakyusa okumanyisibwa kwa Profile.
Yasembyeyo okutereezebwa 23 Agusito 2026
Ggulawo app ya live. Londa akatale akali ku lukalala. Londa UP oba DOWN.
Tunda kati Soma ebiwandiiko ebikwata ku nsonga enoObuwagizi obuggule
Menu ya akawunti → Support (Beta). Oteekwa okuba nga oyingidde. Agenti asobola okunnyonnyola round, ebisale, enkola za waleti, embeera ya tikiti, n’enkyusa embi. Ku nteeka oba okuggyayo, kubeeko hash y’okukyusa ssente oba kifaananyi ky’esskutulu singa bakusaba. Support bw’akusaba okugeraageranya credit mu app, koppa TxID okuva mu ebyafaayo bya Wallet oba Liquidity.
Tikiti n'akagombe
Oluvannyuma lw’okulinnya kw’abantu, kaadi ya tikiti erabika mu mboozi ne mu kagombe k’omutwe akakka wansi. Koona ku tikiti okufuna status era Reply okuva mu team yaffe nga ogonjoddwa. Mark byonna nga bisome alongoosa akabonero ka bbululu. Profile → Settings → Notifications ya njawulo — toggles ezo za kutereka, kuggyayo, ne tip toasts ku kyuma kino.
Ebibuuzo ebitera okubuzibwa
Obuwagizi buli ludda wa?
Menyu ya akawunti → Obuwagizi. Oyingidde mu nkola yokka. Okulambula kw’abagenyi tekusobola kutandika mboozi.
Akagombe k’omutwe kakola ki?
Wagira okulongoosa tikiti — tikiti eziggule n’ezigonjoolwa gye buvuddeko, okuddamu kwa ttiimu, ne Mark byonna nga bwe bisomeddwa. Si Profile → Ensengeka → Okumanyisibwa.
Kiki ekibaawo oluvannyuma lw’okulinnya kw’embeera?
Tikiti kaadi efulumira mu mboozi ng’eriko akabonero akalaga embeera. Ebipya nabyo biraga mu kagombe. Koona ku tikiti osome Reply okuva mu team yaffe nga ensonga egonjoddwa.
Kiki Obuwagizi obutajja kusaba?
Ekigambo ky'ensigo, Google ekigambo ky'okuyingira, ekyama ky'omukakasa, oba koodi z'okuzzaawo. Hyperprice Obuwagizi bugoberera amateeka ge gamu n'olupapula lw'Obukuumi mu Docs.
Obulagirizi obujjuvu buli ludda wa?
Ekitabo ky’Olungereza: docs.hyperprice.io/help/support-chat-and-tickets. Obuyambi bw’ebintu si kubuulirira ku by’okusiga ensimbi.
Ggulawo app ya live. Londa akatale akali ku lukalala. Londa UP oba DOWN.
Tunda kati Soma ebiwandiiko ebikwata ku nsonga eno